FAQ

Shouyou Accelerator provides detailed router configuration tutorials that support popular router firmware such as Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. The configuration steps generally include: 1) Log into the router management interface; 2) Access the acceleration client settings; 3) Import the configuration file provided by Shouyou Accelerator; 4) Enter your Shouyou Accelerator account credentials. Once configured, all devices connected to that router's WiFi will automatically receive accelerator protection without needing to install the client on each device.

Yes, Shouyou Accelerator is specifically optimized for streaming connection performance. Our high-speed nodes can seamlessly stream 4K ultra-high-definition video content. Shouyou Accelerator regularly updates the server IP pool to ensure a stable streaming access experience. However, please note that Shouyou Accelerator does not encourage users to violate the terms of service of any streaming platform.

Thanks to the efficient design of the WireGuard protocol, Shouyou Accelerator has minimal impact on speed. In most cases, speed loss is no more than 5-10% of the original bandwidth. In some situations, if your ISP throttles specific traffic (like video streams or P2P), using Shouyou Accelerator may actually improve speed as the encryption connection prevents ISP deep packet inspection (DPI) and traffic identification.

Yes, the Shouyou Accelerator Lightning Version supports up to 6 devices online simultaneously, and the Flagship Version supports up to 10 devices. This means you can use accelerator protection simultaneously on smartphones, computers, tablets, smart TVs, and other devices without additional costs. For protecting more devices, it is recommended to configure Shouyou Accelerator on a router, which will protect all family devices with a single setup.

Public WiFi is a high-risk environment for data theft by hackers. Once connected to Shouyou Accelerator, all your internet traffic is transmitted through an AES-256 encrypted connection, making it impossible for anyone on the same WiFi network to read your data during a man-in-the-middle attack or sniffing attempt. Shouyou Accelerator also offers an automatic connection feature: when unsafe WiFi networks are detected, it will automatically initiate accelerator protection.

Yes, Shouyou Accelerator's no-logs policy has been independently verified by the internationally recognized security auditing firm Cure53. The audit team conducted a comprehensive review of Shouyou Accelerator's server infrastructure, codebase, and operational processes, confirming that Shouyou Accelerator does not log any identifiable user data. The complete audit report is publicly available on the Shouyou Accelerator official website.

Yes, Shouyou Accelerator offers a native Linux command-line client, compatible with mainstream distributions like Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, Arch Linux, etc. Installation methods include one-click install via APT/YUM repositories, as well as manual installation of .deb or .rpm packages. The Linux client supports all core features, including the WireGuard protocol, split routing, and Kill Switch.

Yes, the Shouyou Accelerator Flagship Version includes a dedicated static IP address. Static IPs are particularly useful for scenarios such as remote access to company networks or NAS, running online services that require a fixed IP, and avoiding captcha challenges triggered by frequent IP changes. The static IP is assigned solely for your use and is not shared with other users.

Shouyou Accelerator has comprehensive leak protection mechanisms built-in: DNS leak protection ensures that all DNS queries are resolved through an encrypted connection; WebRTC leak protection prevents browsers from exposing your real IP through the WebRTC interface; and IPv6 leak protection ensures IPv6 traffic is also secured. You can use the built-in leak testing tools in the Shouyou Accelerator client or visit third-party testing sites to verify your protection status.

Shouyou Accelerator's proprietary obfuscation protocol disguises accelerator traffic as regular HTTPS traffic, effectively countering deep packet inspection (DPI) technologies. In environments with strict network restrictions, Shouyou Accelerator's obfuscation mode can assist users in keeping connections stable to regain access to a free internet. However, please note that Shouyou Accelerator advocates for responsible accelerator usage and compliance with local laws and regulations.

Shouyou Accelerator supports a variety of secure payment methods: Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing cryptocurrency payments can offer additional anonymity. All payment channels are processed through PCI DSS certified secure gateways, ensuring your payment information is safe.

Shouyou Accelerator has deployed over 3,000 servers in more than 80 countries and regions worldwide. Key coverage areas include North America (over 30 cities in the US and 5 in Canada), Europe (25 countries including the UK, Germany, France, the Netherlands, Switzerland), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India), South America (Brazil, Argentina, Chile), and the Middle East and Africa (UAE, South Africa, Turkey).

Yes, Shouyou Accelerator provides Chrome and Firefox browser extensions. The browser extension runs lightweight and only encrypts traffic within the browser (not affecting other applications). It's particularly suited for situations where rapid IP location switching is needed, such as cross-border shopping and price comparisons. The browser extension also includes built-in WebRTC leak protection and ad-blocking features.

Shouyou Accelerator offers various customer support channels: 1) 24/7 live chat—visit the Shouyou Accelerator website to chat with customer service in real-time, with an average response time of under 2 minutes; 2) Email support—send an email to support@vpnjs.net, usually receiving a reply within 24 hours; 3) Help center—contains hundreds of detailed tutorials and troubleshooting guides. Our customer service team provides support in both Chinese and English.

Shouyou Accelerator Lightning and Flagship Versions include built-in ad blocking and malicious site protection. This feature operates at the DNS level, maintaining a domain blacklist with over a million rules to block ad trackers, malicious domains, and phishing sites during the DNS resolution phase. This approach is more efficient than traditional browser ad-blocking plugins as it prevents unwanted connection requests at the network level.